YB Tech Solutions Terms of Usage

Terms and Conditions

By using our messaging services, you agree to the following terms and conditions:

Registration and Opt-In Process

  1. Sign-Up Process: To receive our messages, you must explicitly opt-in through one of the following methods:

    • Submitting your phone number on our website

    • Texting a designated keyword to our phone number

    • Verbally consenting during a phone call

  2. Confirmation: Upon opting in, you will receive a confirmation message containing:

    • Our brand name

    • Message frequency (e.g., “4 msgs/month” or “msg frequency varies”)

    • Instructions to opt-out (e.g., “Reply STOP to unsubscribe”)

    • Customer support information (e.g., “Reply HELP for assistance”)

    • Disclosure that “Message and data rates may apply”

  3. Consent: By opting in, you consent to receive messages at the phone number provided.

Opt-Out Process

  1. Unsubscribing: You may opt-out of our messaging services at any time by:

    • Replying “STOP” to any of our messages

    • Contacting our customer support

  2. Confirmation: Upon opting out, you will receive a confirmation message stating that you have been unsubscribed.

  3. Re-enrollment: If you wish to re-enroll after opting out, you must go through the opt-in process again.

Privacy and Data Usage

  1. Data Protection: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  2. Data Usage: The information you provide will be used solely for the purpose of sending you the messages you have opted in to receive.

Compliance

  1. TCR Compliance: Our messaging campaigns comply with The Campaign Registry (TCR) requirements and applicable regulations.

  2. Message Content: All messages will be consistent with the campaign description provided during TCR registration.

Customer Support and Reporting

  1. Help: For assistance, reply “HELP” to any of our messages or contact us through the methods provided on our website.

  2. Contact Information: Our customer support can be reached at:

    • Email: sales@ybtsolutions.com

    • Phone: 845-608-1220

  3. Response Time: We aim to respond to all inquiries within 24 business hours.

  4. Reporting Abuse: If you receive any suspicious or abusive messages claiming to be from our service, please report them immediately via the above mentioned channels.

Prohibited Activities

  1. Illegal Content: The use of our messaging service for any illegal activities is strictly prohibited. This includes, but is not limited to:

    • Scams or fraudulent activities

    • Spam or unsolicited messages

    • Harassment or threats

    • Distribution of malware or phishing attempts

  2. Consequences: Violation of these terms may result in immediate termination of service and potential legal action.

Law Enforcement Compliance

  1. Cooperation: We fully cooperate with law enforcement agencies in their investigations of potentially illegal activities conducted through our service.

  2. Data Requests: Any requests for user data from law enforcement will be handled in accordance with applicable laws and our privacy policy.

  3. Transparency: We may publish transparency reports detailing the number and types of law enforcement requests received, to the extent permitted by law.

Bulk Messaging Restrictions

  1. Prohibition: Bulk messaging or the use of automated systems to send large volumes of messages is not permitted without explicit written consent from our company.

  2. Monitoring: We reserve the right to monitor message volumes and patterns to ensure compliance with this policy.

  3. Termination: Accounts found to be engaging in unauthorized bulk messaging may be suspended or terminated without notice.

Modifications

We reserve the right to modify these terms and conditions at any time. Continued use of our messaging service after changes constitutes acceptance of the modified terms.

By opting in to our messaging service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

By using our service, you acknowledge that you have read, understood, and agree to abide by these additional terms and conditions.